Terms and Conditions

Version 2.0 | 23-11-2017

These Terms and Conditions (hereafter the "T&C" or "Agreement") contain important information explaining your rights to access and use the Internet related, mobile and/or other computing platforms and products/services of Dialinvest International N.V. (the "Provider") made available through this website (hereafter the "Website") and usable by you (the "Player").

Please read these T&C carefully before using the Website, its related platforms and/or any other products/services of the Provider. If you do not agree with any provision of these T&C, you must not use the Website, its related platforms and/or any other products/services of the Provider. By continuing to use the Website, its related platforms and/or any other products/services of the Provider after reading the T&C you confirm your agreement to and acknowledgement of these T&C.

These T&C together with any other additional rules and requirements that appear on the Website or that specifically relate to and govern any particular event, game, promotion or service, constitute a legally binding Agreement between you and the Provider.

The Provider reserves the right to change and update these T&C and, thus, to amend this Agreement between the Player and the Provider at any time with or without notice. Changes and amendments to these T&C will become effective immediately upon being posted on the Website. It is your sole responsibility to review these T&C in a regular manner, together with the specific rules for each event, game, promotion or service, in which you choose to participate, in order to be updated with all current rules, requirements and amendments each time you play. You can easily identify whether these T&C have changed by referring to the version number and the date of the current T&C stated on top of this page. Your continued use of the Website, its related platforms and/or any other products/services of the Provider after a change or update was made to these T&C will constitute your acceptance of such change or update.

PowerJackpot operated by Dialinvest International n.v. which has registered address : E-commerce Park D14 Vredenberg.Registration Number 91409 : Incorporated, Licensed and Regulated under the Law of the Government of Curaçao since 2003. Gaming License number 8048/JAZ. Payments are processed on behalf of Dialinvest International n.v and executed by XLrefer Ltd, Suite 7, Hadfield House, Library Street, Registration Number 110765 :  Incorporated under the Law of the Government of Gibraltar

Contents:

  1. Description and Use of Services.
  2. Acceptance of Terms and Conditions.
  3. Player Account, Username and Password.
  4. Payment Methods, Deposits, Bonuses, Withdrawals, Fees.
  5. Game-Play and Rules.
  6. Gaming Software and License Agreement.
  7. Intellectual Property.
  8. User Content.
  9. Links to Third-Party Websites.
  10. Disclaimer of Warranty and Limitation of Liability.
  11. Anti-Money Laundering Reporting.
  12. Breaches and Termination of Player Account.
  13. Errors and Ommissions.
  14. General.
  15. Responsible Gaming.
  16. Privacy Policy.

1. Description and Use of Services

1.1 All content, features and functions of the Website, its related platforms and/or any other products/services of the Provider is for non-commercial, personal entertainment use only.

1.2 The use of such services of the Provider as (including but without limitation) the online gaming services and related resources, financial and promotional functions, support and communications functionality, and product/services information relating to the games (collectively the "Services") provided to you by the Provider via this Website and/or other websites owned, operated, licensed or controlled by the Provider and/or its authorized sub-licensees (collectively the "Sites") are subject to these T&C.

1.3 Through the Website and the login data of your player account the Provider gives you access to the Services. The Services, including any service upgrades and updates, enhancements, and new features are subject to these T&C and any license agreements, codes of conduct or posted rules, instructions or guidelines regarding a particular Service and any related gaming software and materials (as applicable, the “License Agreement”). If there is any conflict between these T&C and the applicable License Agreement for a particular Service, then the more specific definition prevails. Otherwise the Provider (or its licensor) has the undisputed right to resolve the conflict in cooperation with the Player or affected business partner.

1.4 The Provider reserves the right to modify the Website, its related platforms and/or any other products/services at any time with or without notice.

2. Acceptance of Terms and Conditions

2.1 You hereby declare and warrant that you fully understand and agree to be bound by the T&C contained herein.

2.2 It is your sole responsibility to check the laws regarding the use of Internet gaming in the jurisdiction where you are located in order to ensure that your registration with the Provider and the use of Services is legal.

2.3 The Provider does not accept real money gaming from players located in the following countries: United Kingdom (UK), Cyprus (CY), Turkey (TR), Israel (IL), United States of America (US) and all of its territories such as American Samoa (AS), Virgin Islands (American) (VI), Guam (GU), Puerto Rico (PR), Northern Mariana Islands (MP), United States Minor Outlying Islands (UM).

2.4 The Provider reserves the right to request proof of your identity and your registered residential address before authorizing financial transactions or in order to confirm your age.

2.5 Only persons who have reached the legal age of majority of their local jurisdiction are permitted to open a player account and play for real money on the Website. Providing false information about age, name and address may constitute a legal offense with severe legal consequences. The Provider reserves the right to request proof of age, name and address from any Player and may suspend a player account until adequate age, name and address verification is ensured.

2.6 The Provider is committed to assisting its Players in gambling responsibly and as such has provided on its Website self-help and awareness information in Responsible Gaming section, and also tips to prevent underage access. Also, players may at any time request to be excluded temporarily or permanently from the Services.

2.7 You may use the Website, its related platforms and/or any other products/services of the Provider strictly for recreational and entertainment purposes only.

2.8 You may use the Website, its related platforms and/or any other products/services of the Provider on your own behalf and not on behalf of any other person.

2.9 All information that you register and/or supply to the Provider during the term of this Agreement is correct, complete, and up-to-date. You shall immediately notify the Provider of any change of such information.

2.10 You are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from the Provider.

2.11 All money that you deposit into your player account are not tainted with any illegality and, in particular, do not originate from any illegal activity or source.

2.12 You understand that by using the Website, its related platforms and/or any other products/services of the Provider you take the risk of losing money deposited into your player account.

2.13 You shall not be involved in any fraudulent, collusive, fixing or any other unlawful activity when using the Website, its related platforms and/or any other products/services of the Provider, and shall not use any software assisted methods, techniques, tools and/or hardware devices during your participation in the games. The Provider hereby reserves the right to close your player account and cancel your participation in a game in the event of such behavior.

2.14 In relation to deposits and withdrawals of funds in your player account, you shall only use financial instruments that are valid and lawfully belong to you.

3. Player Account, Username and Password.

3.1 If any of the Provider's Services you use require an account before using the Services, you must open an account by completing the required registration/signup process. This consists of filling in the registration/signup form and submitting it to the Provider online. The Provider reserves the right to refuse to open the account.

3.2 You must enter all mandatory information requested in the registration/signup form, in particular, your identity, your age, your address and contact details, including a valid e-mail address, and also when making your payments; all of this information must be correct, complete and up-to-date. It is your sole responsibility to ensure that the information you provide is correct, complete and up-to-date, and you hereby declare and warrant to the Provider that the information provided by you is correct, complete and up-to-date.

3.3 You are hereby notified that the Provider performs verification procedures, whether itself or through third parties or outsourcing services. You may be requested by the Provider to submit the copies of certain documents, such as a copy of your government issued photo ID document proving your identity and age, and your most recent utility bill (water, gas, or electricity, but not a mobile phone bill) proving your address. Your player account may be blocked if you are suspected to supply false or misleading information regarding your personal details or while making your payments.

3.4 As part of the registration/signup process you will have to choose your user/account name and password for your login to the Website, its related platforms and/or any other products/services of the Provider. Your user/account name must be unique and cannot be vulgar or otherwise offensive (as determined by the Provider at its sole discretion), nor should it infringe any trade mark or other proprietary rights of a third party. Your user/account name can only be used in accordance with these T&C and/or applicable License Agreements.

3.5 Your membership or subscription is personal to you and you may not transfer or make available your user/account name and password to others and you may not use anyone else’s account at any time.

3.6 You are entirely responsible for maintaining the confidentiality and personal use of your user/account name and password, which means that you must not disclose your login details to anyone. You have sole and exclusive responsibility for any and all activities, including but not limited to any misuse or abuse, that occur on your account. You remain liable for any and all losses incurred by yourself or a third party on your account as a result of someone else using your login details, either with or without your knowledge and/or due to your disclosure, whether intentional or accidental, whether active or passive, of your login details to any third party.

3.7 You must notify the Provider immediately of any unauthorized use or theft of your player account or any other breach of security. If requested you agree to provide the Provider with evidence of such theft or unauthorized use.

3.8 The Provider reserves the right to block your player account without refund if it becomes aware that you have disclosed your login details to a third party.

3.9 For ease of access to the Services you will be offered a feature that allows your computer to “remember your password” and thereby bypass the password protection when logging on to the Services. This feature enables third parties using your computer to access your player account. For this reason the “remember your password” feature should not be used on shared or public computers. Use of the “remember your password” feature is at all times solely at your own risk.

3.10 You agree to indemnify and hold harmless the Provider and its licensors from any claim, demand, damage, or loss including any attorneys’ fees, asserted by any third party due to or arising out of your use of the Services or use by any third party accessing the Services using your account.

3.11 You are allowed to have only one player account. If you attempt to open more than one account, they will be blocked and winnings will be void.

3.12 If you notice that you have more than one player account, you must notify the Provider immediately.

4. Payment Methods, Deposits, Bonuses, Withdrawals, Fees.

4.1 Internet gambling (online gaming) may be illegal in the jurisdiction where you are located. If so, you are not authorized to open a player account and use any financial instruments to perform any transactions.

4.2 You may participate in and can place wagers (bets) on the Services using only the funds held in your player account after you log in with your username and password. You can fund your player account using any of the Provider’s authorized electronic online payment methods and providers/processors made available in your player account.

4.3 The Provider has the right to appoint payment providers/processors to act, receive and/or pay funds on behalf of the Provider.

4.4 All information required to deposit (pay-in) and withdraw (pay-out) funds can be found in your player account. You can use any of your preferred deposit and withdrawal methods available there. All of these payment methods may be amended from time to time. Some of the methods may not be available in some countries.

Note that when you deposit with a credit/debit card, your own bank may disallow the transaction according to it's own policy, and therefore, the success of your credit/debit card deposit doesn't depend on the Provider. If your credit/debit card deposit fails several times, we highly advise you to use any other alternative payment methods available in your player account.

All transactions are encrypted and secure. Our system doesn't see/store your credit/debit card numbers/codes. Upon your deposit we may request copies of certain documents to verify your details for security reason. Your credit/debit card deposit will show on your bank statement as purchase from XLrefer Ltd / Dialinvest International.

4.5 Although we don't charge our players any fees for their deposits, depending on your selected payment method, deposits can incur charges as your bank may independently charge you a fee for the wire transfers and other methods of payment.

4.6 The Provider accepts payments made in EUR (euros). Any payments received by the Provider in a currency other than EUR will be converted into EUR at the prevailing exchange rate. Please note that any loss due to exchange rate fluctuation shall be borne by you.

4.7 When depositing with a credit/debit card, your funds only clear when the Provider has received a transaction approval and authorization code given by your bank. Should the Provider not receive such authorization from your bank, your player account will not be credited with those funds.

4.8 If necessary, the Provider reserves the right to use additional procedures and tools to verify your identity and age when effecting any transactions in your player account.

4.9 You agree that you are fully responsible for paying all monies owed to the Provider when making your transactions, and that you will not make or attempt to make any charge-backs, and/or deny or reverse any payment that you have made, and that you will reimburse the Provider for any chargebacks, denial or reversal of payments made by you and any loss suffered by the Provider as a consequence thereof. If the Provider suspects a fraudulent activity on your part or if any of your payments are charged back, the Provider reserves the right to withhold money from your account which is in excess of your original deposit(s) and any fees incurred by the Provider, and if deemed necessary, to initiate any legal proceedings to collect any money owed by you to the Provider.

4.10 The Provider may cease to provide the Services or withhold payment to certain players, for example, those who are paying with certain credit/debit cards and/or those who are refusing to verify their personal/financial details.

4.11 Under no circumstances shall the Provider be liable for any unauthorized use of credit/debit cards, irrespective of whether or not the credit/debit cards were reported stolen or lost.

4.12 The Provider does not grant any credit for the use of its Services.

4.13 Money balance(s) in your player account will not bear interest.

4.14 When the outcome of a game you participate in becomes determined or, where applicable, the Provider has confirmed the relevant result of an event, all winnings will be held for the use of your player account.

4.15 A withdrawal (pay-out) of the winnings is subject to the Provider’s standard verification procedures including, but not limited to, the documentation request.

4.16 Prior to any withdrawal of the winnings, the customer’s game-play will be reviewed for any irregular betting patterns in the interest of fair gaming. Betting behavior such as, but not limited to, low margin bets, hedge betting, even money bets, in order to meet bonus wagering requirement will be considered as irregular betting, where the Provider reserves the right to refuse the withdrawal and void all winnings. The Provider's Bonus Terms are available on the Website. The Bonus Terms are part of these T&C, and should be read by you before using any bonuses/promotions offered by the Provider.

4.17 You may withdraw any available amount as indicated in the Withdrawal section in your player account, minus any redeemed non-cashable bonus/promotion, and any possible transaction/processing fees, and according to relevant withdrawal limits and conditions.

4.18 The Provider supports a range of withdrawal methods which are accessible in your player account. Withdrawals can incur fees depending on the method you select. You cannot withdraw money by a method which you haven't used for depositing. Note that your own bank may add a further handling fee for your withdrawal to be processed/received. These fees may vary over time.

4.19 The Provider reserves the right to send your withdrawal to you using the same method as you had previously used to deposit with.

4.20 The Provider manages the withdrawals in two stages: 1) processing your payout request, 2) sending your withdrawal to you.

Bank Transfer withdrawals are normally processed by the Provider within 24 hours (pending period). After this pending period it will take between 1-2 business days to receive the withdrawal in your bank account.

Neteller and Skrill withdrawals are normally processed by the Provider within 24 hours (pending period). After this pending period it will take between 0-12 hours to receive the withdrawal in your eWallet account.

4.21 The maximum withdrawal limit per player account without a prior arrangement with the Provider per twenty four hour period is €2,500.00 (EUR) and per calendar month is €10,000.00 (EUR). The maximum withdrawal amount by Neteller or Skrill is €1,000.00 (EUR) per one single transaction, and the rest of the withdrawal money may be sent by bank transfer.

The Provider reserves the right to charge a transfer fee while sending the withdrawals to players' bank accounts located in non-SEPA countries, in which case the €10.00 (EUR) fee per one bank transfer is deducted from the total withdrawal amount. Bank transfers to SEPA-based accounts are normally cost-free. Skrill and Neteller withdrawals are normally also cost-free.

4.22 If the Provider mistakenly credits your player account with winnings that do not belong to you, the amount will remain property of the Provider and will be transferred out from your player account. If prior to the Provider knowing about the error you have withdrawn funds that do not belong to you, the mistakenly paid amount will constitute a debt owed by you to the Provider. In the event of an incorrect crediting, you are obliged to notify the Provider immediately by email.

4.23 If while participating in a game you win a sum of money regarded by the Provider as worthy of publicity, then you hereby agree to be available for any event arranged by the Provider in relation to the win.

4.24 You hereby declare and warrant that all and any information that you submit to the Provider is and will be correct, complete and up-to-date (including, without limitation, your billing information such as payment card number, billing address and card expiration date, etc.), and you agree to pay all fees you incur, plus all applicable taxes, when using the Services. You agree to promptly notify the Provider if any of the information you have supplied changes. You also agree to ensure that all your personal details registered in your player account is correct, complete and up-to-date.

4.25 The Provider cannot be held accountable for delays in payments/transactions when incorrect or incomplete information is supplied during your deposit/withdrawal request, or when the requested verification of your personal details is not submitted to the Provider in a timely manner.

4.26 The Provider reserves the right to freeze and/or cancel any payments (deposits/withdrawals) if it detects fraud and/or if it doesn't receive the requested verification of player's personal details. The Provider will start an investigation and will come to a concluding observation in order to make a final decision.

5. Game-Play and Rules

5.1 Please read the game descriptions/rules available in the gaming interface before participating in any game of the Provider.

5.2 By participating in any of the Provider's games, the player warrants that s/he is familiar with the rules of such game and acknowledges that the game descriptions/rules are available in the Provider's gaming interface.

5.3 In the event that you are unable or fail to finish a multistage game before signing out of your player account, you can complete that same game the next time you log in.

5.4 The Provider is not liable for any lag, downtime, server disruptions, or any technical or political disturbance to the game-play.

6. Gaming Software and License Agreement

6.1 Copyright in any aspect relating to the Services that is made available on the Website is owned by the Provider and/or its licensors. Use of the gaming software/applications is governed by the terms of the applicable License Agreement. You may not use the gaming software/applications unless you agree to the applicable License Agreement terms. If there are any inconsistencies between the relevant License Agreement and these T&C, the Provider will determine which terms shall apply or take precedence at its sole discretion.

6.2 The gaming software/applications are available for use by the users according solely to the License Agreement and these T&C. You are expressly prohibited from reproducing, redistributing or copying the gaming software/applications except in accordance with the relevant License Agreement. The Provider and its licensors reserve their rights to take legal action against any user found to be in breach of any License Agreement.

6.3 Subject to any express warranties in the relevant License Agreement, the Provider hereby disclaims all warranties and conditions with regard to the gaming software/applications, including all warranties and conditions of merchant-ability, whether express, implied or statutory, fitness for a particular purpose, title, non-infringement, and those arising from a course of dealing or usage of trade.

7. Intellectual Property

7.1 The Provider and/or its related partners are the sole owners of the listed trademarks and logos. The intellectual ownership is defined by a copyright notice.

7.2 You agree to respect the intellectual property of the Website, its related platforms and/or any other products/services of the Provider. You also agree not to remove/change any copyright notices or ownership information from the provided websites, scripts, software, texts and images, or any other related material.

8. User Content

8.1 The Provider’s representatives may monitor your communications on the Website. The Provider does not monitor all of the third party content on the Website. The Provider does not endorse, approve, or pre-screen any the third party content on the Website. The Provider does not assume any responsibility for any third party content on the Website and the Provider expressly excludes, to the maximum extent permitted by law, any liability for any third party content on the Website.

8.2 The Provider has the right, but not the obligation, in its sole discretion to edit, refuse to post, or remove any third party content on the Website.

8.3 In relation to any materials, in whatever format or media, which you post or otherwise provide to the Provider (the "Submission"), you hereby grant the Provider a non-exclusive, worldwide, royalty-free, perpetual and irrevocable license to use, copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, modify, translate and reformat your Submission. You expressly acknowledge that the Provider will not pay you for your Submission. The Provider may remove your Submission from the Website at any time. For each Submission, you represent that you have all the rights necessary for you to grant the license contained in this paragraph.

9. Links to Third-Party Websites

9.1 The Website may contain advertising and sponsorship and other material from third parties which are beyond the Provider’s control. Those third parties are responsible for ensuring that material submitted for inclusion to the Provider complies with all relevant laws and regulations. The Provider will not be responsible for any error or inaccuracy in any third-party material, nor does the Provider endorse any third parties whose material appears on the Website.

9.2 The Website may contain links to other websites which are also outside the Provider’s control and are not covered by these T&C. The Provider will not be liable for the content of any third-party websites or the actions, errors or omissions of their proprietors nor for the contents of third-party advertisements and sponsorship on those websites. The Provider does not endorse any third-party websites which have links to the Provider. If you access those third-party websites, you do so entirely at your own risk.

9.3 Any costs or obligations you incur in your dealings with third parties are your sole responsibility.

10. Disclaimer of Warranty and Limitation of Liability

10.1 By using the Website, its related platforms and/or any other products/services of the Provider, you acknowledge and agree that your sole and exclusive remedy for any dispute with the Provider is to stop using the Website, its related platforms and/or any other products/services of the Provider, and to close your player account.

10.2 The Website, its related platforms and/or any other products/services of the Provider, including those of the third parties, are provided on an “as is” and “as available” basis for your use, without warranties of any kind, either express or implied, unless such warranties are legally incapable of exclusion. The Provider provides the Website, its related platforms and/or any other products/services on a commercially reasonable basis and does not guarantee that you will be able to access or use the Website, its related platforms and/or any other products/services of the Provider at times or locations of your choosing, or that the Provider will have adequate capacity for providing the Website, its related platforms and/or any other products/services as a whole or in any specific geographic area.

10.3 Without prejudice to the generality of the preceding provision, the Provider, its directors, employees, partners, and service providers:

10.4 The Provider shall not be liable in contract, tort, negligence, or otherwise, for any loss, costs, expenses or damages whatsoever arising from or in any way connected with your use of the Website, its related platforms and/or any other products/services of the Provider, whether direct, indirect, special, consequential or incidental, including, without limitation, damage for loss of business, loss of profits, business interruption, loss of business information, or any other pecuniary or consequential loss (even where the Provider has been notified by you of the possibility of such loss or damage).

10.5 Some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, and so in such jurisdictions, the liability of the Provider shall be limited to the fullest extent permitted by law.

10.6 You hereby agree to fully indemnify and hold harmless the Provider, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Website, its related platforms and/or any other products/services.

11. Anti-Money Laundering Reporting

11.1 The Provider complies with the Anti-Money Laundering Act. The Provider shall report any suspicious transactions to the relevant competent authorities.

11.2 If you become aware of any suspicious or fraudulent activity relating to the Provider's aspect, you must report this to the Provider immediately.

11.3 The Provider has the right to block any player account suspected of fraudulent activity and withhold funds if requested to do so in accordance with the Anti-Money Laundering Act.

11.4 You hereby acknowledge that all funds credited to your player account may only be your own funds generated from legitimate sources and not from the proceeds of any criminal offence.

11.5 You hereby agree to send any verification documents upon the Provider's request whether in scanned or certified true copies. Any costs for procuring these will be borne by you.

12. Breaches and Termination of Player Account

12.1 The Provider has the right to terminate the Services and/or block your player account if it finds that you are in breach of these T&C, or if the Provider has a reasonable ground to suspect that you have breached them. The Provider reserves the right to withhold any funds in your player account (including the deposit) and apply such funds in consideration of any damages due by you.

12.2 If the Provider suspects that you are engaged in illegal or fraudulent activities when using the Website, its related platforms and/or any other products/services; or that you are in breach of this /Agreement; or that you are having problems with creditors or otherwise detrimental to the Provider's business, the Provider may block your player account and/or freeze/cancel any payments/transactions at its absolute discretion.

12.3 If the player is found to have cheated or attempted to defraud the Provider in any way including but not limited to game manipulation, chip dumping, transfers or payment fraud, or if the player makes untrue and/or malicious comments with regard to the Provider's operation in any media or forum, the Provider reserves the right to close the player’s account, and cancel all transactions of such player.

12.4 You acknowledge that the Provider shall be the final decision-maker of whether you have violated the Provider's rules, terms or conditions in a manner that results in the Provider's suspension or permanent blocking of your using the Website, its related platforms and/or any other products/services.

12.5 You have the right to close your player account or a particular subscription at any time. You understand and agree that, except as expressly provided by law, the closure of your player account or a particular subscription is your sole right and remedy with respect to any dispute with the Provider or its licensors.

12.6 You may close your player account or a particular subscription for a Service by following the procedures made available with the applicable Service. The Provider reserves the right to collect fees, surcharges or costs incurred before you close your player account or a particular subscription. In the event that your account or a particular subscription is closed, no refund will be granted, no other credits (e.g. comp points) will be credited to you or converted to money or other form of reimbursement, and you will have no further access to your player account or anything associated with it.

12.7 Player accounts without recent login history are managed by the Provider in the following way:

12.8 The Provider will contact you if your player account becomes inactive. If, after eighteen (18) months since last login, your player account is still inactive, the Provider will charge a €30.00 (EUR) per month administrative fee on your player account and shall use reasonable efforts to contact you. Once your player account becomes dormant, if the Provider has been unable to contact you, your player account may be closed and account balance removed.

12.9 If, after the Provider has begun charging your player account with the administrative fee and before your account becomes dormant, you start playing on your account, the Provider will refund to your player account the administrative fees charged.

13. Errors and Omissions

13.1 If there is any discrepancy between the gaming results on your computer and the results on the game server for the games, the results on the game server for the games shall be final and binding. If there is any discrepancy between your on-screen display and the Provider's server with respect to balance in your account, the balance held on the Provider's server is deemed to be the balance in your account and this determination shall be final and binding. You will forfeit any amounts shown to be in your account that result from human error, technical default or fraud by you.

13.2 If we accept or process any wager or other transaction (including a payment transaction or if you are awarded any winnings) as a result of (1) any human error on our part or on the part of any other companies within our group, or (2) any bug, defect or error in the software, or (3) the failure of the games or the software to operate in accordance with the rules of any game through technical error, fraud or otherwise, then we will be entitled to correct or to procure the correction of each such wager or transaction or, if we are not able to do so, to cancel the relevant wager or transaction. The Provider will not be liable in respect of any such correction or the events giving rise to such correction. In particular there will be no obligation to pay you any such winnings arising from the relevant wager or transaction and you agree to refund any such winnings that may have been paid to you by the Provider.

13.3 If any play on any game is stopped, disrupted or interrupted during the course of a wager the Provider will use all reasonable efforts to restart the game as from the point of such stoppage, disruption or interruption, but if the Provider is unable to do so, we may cancel such wager and make the necessary adjustments to your account.

13.4 In the event of a system malfunction all wagers may be void. In the eventuality of such a system malfunction, the system rollback will run and attempt reverting the players back to their state as at the restore point utilized.

14. General

14.1 These T&C are governed by the laws of Curacao (former Netherlands Antilles). You hereby irrevocably consent to submit to the jurisdiction of the courts of Curacao. Any dispute or claim arising out of or in connection with these T&C, whether of a contractual or non-contractual nature, shall be governed by and construed in accordance with the laws of Curacao.

14.2 As a condition of your use of the Website, its related platforms and/or any other products/services of the Provider, you will not use those for any purpose that is unlawful or prohibited by these T&C or any relevant License Agreement or any applicable law. You may not use the Website, its related platforms and/or any other products/services in any manner that could damage, disable, overburden, or impair any Provider's server, or the networks connected to any such server, or interfere with any other party’s use and enjoyment of the Website, its related platforms and/or any other products/services of the Provider. You may not attempt to gain unauthorized access to the Website, its related platforms and/or any other products/services of the Provider, computer systems or networks connected to any Provider's server, through hacking, password mining or any other means. You may not reverse engineer, decompile or disassemble any products of the Provider and its licensors, including any proprietary communications protocol used by such products.

14.3 You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Provider (or its licensors) arising from this Agreement or from your use of the Website, its related platforms and/or any other products/services.

14.4 The original version of these T&C is written in English. If these T&C are translated into another language the English version will prevail.

14.5 The Provider may assign or otherwise lawfully transfer this Agreement in whole or in part, at any time. You hereby agree that the Provider’s licensors are third-party beneficiaries under this agreement. You shall not assign or otherwise transfer this Agreement.

14.6 If any part of this Agreement or any provision of these T&C is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement shall continue in effect.

14.7 This Agreement, including the documents expressly incorporated by reference, constitutes the entire agreement between you and the Provider with respect to the use of the Website, its related platforms and/or any other products/services, and save in the case of fraud supersedes any prior or contemporaneous understandings, proposals, agreements or commitments, whether written or oral, between you and the Provider.

14.8 A printed version of this Agreement and of any notice given in written form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records.

14.9 The Provider’s failure to enforce at any time any of the provisions of these T&C or related License Agreements shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect the right of any party to enforce each and every such provision thereafter.

14.10 Notwithstanding anything else in this Agreement, no default, delay or failure to perform on the part of the Provider shall be considered a breach of this Agreement if such default, delay or failure to perform is shown to be due to causes beyond the reasonable control of the Provider.

15. Responsible Gaming

15.1 You may at your own discretion choose to exclude yourself from playing any games of the Website, its related platforms or from any other services/products of the Provider. In order to do so you need to contact us through the Support webpage on our Website at any time, and state if you want to be excluded for a specific period of time or permanently.

15.2 Any exclusion request would be valid for the Provider only and does not include other third party sites.

15.3 See also the separate webpage Responsible Gaming on our Website relating to the measures taken by the Provider to ensure that its users are aware of how to gamble responsibly. The Responsible Gaming webpage is part of these T&C.

16. Privacy Policy

16.1 You hereby acknowledge and consent to the Provider's processing of your personal data for the purposes of allowing you to access and use the Website, its related platforms and/or any other products/services of the Provider, in order to allow you to participate in games and to provide ancillary services to you.

16.2 The Provider is bound by the laws of Curacao and shall process your personal data in accordance with the laws of Curacao. Moreover, the Provider will protect your personal information and respect your privacy in accordance with best business practices and applicable laws.

16.3 The Provider will only use your personal data to allow you to access and use the Website, its related platforms and/or any other products/services of the Provider, and to perform operations relevant to your participation in the games and in the necessary services.

16.4 The Provider shall also process your personal data for the purposes of performing verification procedures in relation to your use of the Website, its related platforms and/or any other products/services of the Provider.

16.5 Your personal data will not be disclosed to third parties, unless such disclosure is necessary for processing of your requests, such as effecting transactions on your account, or unless it is required by law. You hereby consent to such disclosures.

16.6 You have the right to access personal data held by the Provider about you.

16.7 You must promptly inform the Provider of any changes to information provided by you at the time of registration and opening of your player account.

16.8 In order to provide you with an efficient service, the Provider and/or its service providers may require to transfer your personal data from one country to another on world-wide basis. You hereby consent to such transfers.

16.9 In the processing of your player account and associated transactions, the Provider may have recourse to credit rating agencies, fraud detection agencies, anti-money laundering agencies. You hereby consent to such disclosures.

16.10 In order to make your visit to the Website more user-friendly, to keep track of visits to the Website and to improve the service, the Provider collects a small piece of information sent from your browser, called a cookie. Cookies are often used to save website customizations and ease the website login. Cookies do not save passwords or similar security relevant information. They play often an important role for website functionality. But you can, if you wish, turn off the collection of cookies (please refer to your browser instructions as to how to do this). You must note, however, that turning off cookies will restrict your use of the Website and will make your participation in the games impossible.

16.11 You consent to the Provider's informing you from time to time about important technical and security updates, changes on the Website, new services and promotions. If you do not wish to receive direct promotions you may opt out of such service. You can opt in again into receiving promotional material by emailing the Provider's customer support.

16.12 See also the separate webpage Privacy Policy on our Website relating to the collection and use of your personally identifiable information. The Privacy Policy webpage is part of these T&C.